Customer Relations Specialist - Russian Speaking

• Provide accurate and timely information to customers in Russian and other supported languages.
• Support customers with inquiries, ensuring their needs are met efficiently and professionally.
• Coordinate with other departments to resolve customer issues and improve service quality.
• Assist in contracting new affiliate partners to expand the company's network.
• Maintain detailed records of customer interactions and feedback for continuous improvement.
• Contribute to the development of customer service processes and policies.

• Proficiency in Russian and English, with excellent communication skills.
• Experience in customer service or a related field in the Leisure, Travel & Tourism industry.
• Strong organizational skills.
• Ability to collaborate effectively with cross-functional teams.
• A proactive and customer-focused mindset.
• Familiarity with contracting and affiliate management is a plus.

• A permanent position with opportunities for growth within the Leisure, Travel & Tourism industry.
• Collaborative and supportive team.

Michael Page