
Customer Relations Specialist - Arabic and French Speaking
- İstanbul Avrupa Yakası
- Sürekli
- Tam zamanlı
- Handle customer inquiries and resolve issues efficiently in Arabic and French.
- Provide accurate information about the company's services and offerings.
- Maintain strong relationships with customers by offering tailored solutions.
- Collaborate with internal teams to ensure seamless service delivery.
- Manage customer feedback and work on continuous service improvement.
- Ensure customer queries are addressed within agreed timelines.
- Support the team in achieving customer satisfaction goals.
- Keep records of customer interactions and update relevant systems.
- Proficiency in Arabic, French and English languages, along with strong communication skills.
- Experience in a customer service role, preferably within the leisure, travel & tourism industry.
- A customer-focused mindset with problem-solving abilities.
- Familiarity with CRM systems and customer support tools.
- Ability to work effectively in a team-oriented environment.
- A positive attitude and willingness to learn and adapt.
- Opportunities for career growth in the leisure, travel & tourism industry.
- A supportive work environment focused on professional development.
- Permanent role offering job stability and security.