All Day Dining Restaurant Supervisor

İstanbul
Kontrat
Tam zamanlı

1 ay önce

An All Day Dining Restaurant Supervisor is responsible for supporting the management team in overseeing the daily operations of the all-day dining restaurant, ensuring exceptional guest service, operational efficiency, and team development.What will I be doing?As an All Day Dining Restaurant Supervisor, you will assist in directing and administering the daily operations of the all-day dining outlet in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise, guide, and schedule team members to ensure smooth daily operations of the restaurant
Assign daily tasks and responsibilities, ensuring team members are informed and trained accordingly
Monitor team performance, provide feedback, and support individual development
Assist with guest inquiries, handle complaints efficiently, and ensure guest satisfaction
Ensure compliance with all hygiene, health, and safety standards, including food safety and alcohol regulations
Maintain high standards of food quality, service delivery, and cleanliness in the restaurant
Monitor guest feedback, service trends, and satisfaction scores to identify and implement improvements
Assist in inventory checks and stock control processes
Collaborate with kitchen and other departments to ensure seamless operations and a consistent guest experience
Lead by example, maintaining a professional appearance and positive attitude at all times

What are we looking for?An All Day Dining Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous food & beverage or restaurant supervisory experience, preferably in a hotel environment
Strong leadership, organizational, and communication skills
A passion for delivering exceptional guest service
Knowledge of food safety, hygiene, and health regulations
Ability to work under pressure and in a fast-paced environment
A positive, proactive approach and the ability to work effectively as part of a team
Flexibility to respond to various work situations and guest needs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hospitality-related qualifications or certifications
Experience with restaurant point-of-sale systems and inventory software
Previous experience in all-day dining or high-volume restaurant operations

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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