Learning and Development Lead

• Facilitates classroom-based and blended learning training through the application of a variety of instructional techniques to multiple audiences and locations
• Delivers programs that enhance the learning experience with respect to business constraints and supports relevant knowledge transfer; demonstrating ability to evaluate and enhance experience
• Partners with client success and business stakeholders to understand leadership demand and development needs at the front line leader (TL) and manager level, implementing pipeline programs to prepare internal talent
• Identifies gaps in existing training materials and structures to respond to current, future and local learning needs, and proactively offers solutions and recommendations
• Measures and evaluates effectiveness of learning programs within assigned scope, plans for data collection and analysis and uses appropriate tools to measure effectiveness for each level of the evaluation
• Serves as an effective business partner to their stakeholders, supporting the implementation and delivery of learning & development solutions
• Conduct/participate in meetings with key stakeholders to assess development programs and progress using metrics; provide recommendations to help drive performance improvement
• Other role related duties as necessary

• Must have proven experience in a Training /Learning and Development role;
• Highlighted Experience of working with and influencing Senior Stakeholders, serving as an effective business partner;
• Experience of working with multiple countries in a leadership capacity is advantageous;
• Must be able to demonstrate the ability to work independently on own initiative and as part of a remote team

Concentrix