IT Onsite Support Engineer (Kurtköy, Application Support, Lab IT, Onsite)

İstanbul
Sürekli
Tam zamanlı

1 ay önce
Kolay başvuru

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!Tasks and Responsibilities

Support of Computerized Systems:

Manage information technology and computer systems
Application support
Supporting computers for qualification according to defined strategy
User administration and support deployment of new tools
Reporting periodically
Regular contacts and cooperation with software providers

Lab IT support

Prepare documentation of installations
Implementation of IT hardware and infrastructure-related solutions
Troubleshooting and investigation for analytical software applications and lab PC systems

Requirements

Bachelor's degree or equivalent experience in Computer Science, Engineering or related area
Knowledge of automation technologies and software platforms (IT/OT Support) (e.g., SCADA, Historian, MES, Track and Trace), including implementation and troubleshooting.
Knowledge of industry standards and protocols for communication and data exchange in manufacturing operations (e.g., OPC, MQTT), with a focus on ensuring data integrity and security.
Over 3+ years of experience working in a desk-side support environment
Good understanding of and motivation for working in regulated environments (GxP)
Experience in the pharmaceutical industry is preferred
IT knowledge is required
Driver's license
Ability and willingness to work in a paper-based environment
Flexible and team oriented person
Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
Fluency in English and Turkish (spoken and written)
Candidates have to declare Criminal record extract not older than three months

Benefits

Broad range of activities, tasks, and projects
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits

Is IT in your DNA?

D-ploy