Base Growth Strategy Lead – Terminal

İstanbul
Kontrat
Tam zamanlı

1 ay önce

Join UsAt Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you'll do

Purpose of the Terminal (Smart Devices) Squad is to become the most Customer Focused, Trusted Technology Partner; with an end to end commercial accountability of terminal business, for SMP (smart phone), accessories and VAS services.
Purpose of the Teriminal Squad is to drive value growth by providing a commercial ready base, boost smart devices sales with insight and data driven strategy. Base Growth Strategy Lead's role is to lead all terminal related personalized journeys in order to maximise share of incremental sales within our customer base. Main responsability is to lead the commercial design of the journeys with a data driven approach, define and enrich the target group, determine and optimise timing and channel priority to fullfil the squad target.
Lead the device (smart phone, accessories, valua-added services etc.) journeys aiming to achieve monthly device order target and revenue driving from device activities
Defines target group (who) and customer journey in MCCM (how), working closely with Big Data and commercial lead to define offers (what) and channel lead to define channel orchestration (where), as well as decision architects to make sure relevant developments are made. Role works closely with Pega (MCCM) decision architects, commercial and channel leads.
Lead the real time trigger and roadmap aiming to maximise real time engagement with our customers finding relevant device selection process.
Managing device discount pool (budget) to cover potential growth areas and conducting A/B tests to optimize terminal activities.
Ensuring continuity of presented offers to customers in hyperpersonalized strategies and enpand the device porforlio and increase digital channel mix.
Deep dive understanding of customer behaviors & business needs to improve squad KPIs and to build seamless experience in a horizantal approach.
Lead the AI programme, maximising the adoption of AI in device sales and device selection.
Ensuring seamless operationalization and making advancements to thrive in customer experience through simplification.
Trying new technologies and services, explores digital opportunities to boost digital sales and engagement
Improve, monitor and maintain journey strategy aiming to gain incremental revenue and device order with AI driven data approach
Main operations are Andoid, IOS device and accessories journeys, desinging shared journeys with core businesses to generate incremantal sales and churn reduction.
Effective stakeholder management of key business relationships
Work in harmony with agile practices & get ready to own different responsibility within Squad

Who you areWe are looking for you if you have

BSc. degree in business administration, industrial engineering, economics or similar fields of engineering
Have min 4 years experience in Telecommunication sector at marketing and/or commercial roles
Has a strong commercial mindset, ability to define marketing and sales opportunities
Experience in Telecommunication sector at marketing and/or commercial roles
Highly proactive, have a strong can-do attitude
Ambitious & competitive professional with high personal drive & leadership attitudes
Strong analytical skills, results-driven and delivery-focused
Pega knowhow is a plus
Flexible on taking responsibility of other roles (commercial, marketing, channel) where needed to build a collaborative team environment and ensure team commitments are met on time and with high quality
Strong written, verbal communication skills & interpersonal skills both in English and Turkish
Resilient while working in competitive & rapidly changing environments
Comfortable in problem solving & decision making
Good team player, have social skills that enables collaboration closely and easily with core team members and stakeholders

Not a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What’s in it for youWe like to keep them flexible:

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance.
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!Data PrivacyBy applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.Together we can.To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

Vacancies in Turkey

Başvur