A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. What will…
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experie…
A Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. What w…
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