Finance Systems Engineer – Open to remote across ANZ
- Türkiye
- Kontrat
- Tam zamanlı
- Provide first level support (L1/L2) across our Finance Operations (Netsuite) and Procurement (Zip, Navan) domains.
- Partner with end users in Finance to support the effective adoption of our Finance systems, through training, administrative support and also drive continual improvements through a monthly sprint planning process by engaging with the vast range of Finance system users.
- This role serves to take on a largely operational role to triage tickets, service requests and escalate incidents with the support of the more senior system engineers in the team.
- Drive excellence and efficiency in the Finance and Legal Systems operational processes by owning the improvement of key operational metrics such as resolution times, first contact response times and customer happiness.
- Support change management related tasks like writing test case scenarios, testing and documentation to ensure our production environments are optimized for our Finance stakeholders
- You're an skilled Finance Systems ERP specialist, with experience in configuration as well as change & release management
- You've got a good grasp on cloud Software as a Service technologies and how this differs in support from traditional on premise applications
- You are energetic and passionate about helping people learn and use technologies to its best and have a clear communication style to simplify complex concepts
- You are a self starter, independent to get work done and collaborative to bring people on the journey
- You will know how to operate and be successful in a high growth environment, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed. Be comfortable with chaos.
- Be able to provide technical expertise such that you have 2+ years of professional experience in supporting Enterprise Finance Systems (Netsuite Preferred, otherwise Oracle, Workday, Microsoft, SAP etc)
- You have achieved or are working toward appropriate credentials in Accounting (CPA, CA, Accounting degree, substantial work experience) to support functional knowledge requirements in Record to Report, Procure to Pay and Order to Cash processes
- You bring an understanding of IT support frameworks and metrics such as ITIL to appreciate how support is measured and improved
- Equity packages – we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
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