ERP System Support Specialist
- İstanbul
- Kontrat
- Tam zamanlı
- Provide support to ERP end users across the organization and partner network and assist end users with data processing.
- Collaborate with ERP users and management to configure and optimize system setups and workflows.
- Maintain a deep understanding of the ERP database schema and security subsystems to appropriate system access to cross functional users.
- Test and validate new SAP releases before deployment in the live environment.
- Develop and maintain user documentation, training materials, and operating procedures.
- Analyze business processes and translate them into automated workflows and reporting solutions.
- Work closely with solution partners and stakeholders to define user requirements and implement data processing solutions.
- Generate and deliver reports using Jet Reports, Power BI, and other tools to support decision-making.
- Implement and support ZF global processes and directives within ERP program, including user training and issue resolution.
- Bachelor's degree in Software Engineering fields, Information Systems or a related field.
- Minimum 5 years of professional experience in a similar role with strong knowledge in SAP ERP systems (preferably with addition Navision experience).
- Deep knowledge and understanding of project management, process improvement methodologies, reporting tools (SQL, Power BI etc.).
- An employment contract in a stable, global company.
- Hybrid system work (depends on the position).
- Private health insurance and employee package.
- Good working atmosphere; working in an international team, interesting projects, and tasks.
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