Associate -Order Entry & Quotations
- Türkiye
- Kontrat
- Tam zamanlı
- Education: BS/BA Degree in Chemistry or allied science discipline or equivalent experience preferred
- German language. A1,A2 Level
- Customer Service experience preferred.
- Flexible to work in shifts that suit business requirements.
- Coordinates customer order requirements, expedites orders as appropriate, and addresses inquiries regarding products and services including pricing, product availability, returned goods, complaints, order cancellations, etc.
- Determines when customer issues need to be escalated and follows through on resolving issues.
- Participates on and/or leads cross-functional teams to drive departmental improvements.
- Review of the customer instructions to make sure all the customer requirements (Shipping mode & dates, Inco terms, etc.) are met.
- Manages consignment warehouse functions including system receipt, inventory reconciliation, and billing.
- Provide training for new employees.
- Works with a variety of business systems including SAP.
- To Understand and easily reference over 10,000 product listings and over 5,000 active customers in a variety of business areas.
- Actively participates in department team activities and contributes to developing and achieving team goals (lot reserves, return goods, call abandoned rate, and other team goals).
- Performs other duties as assigned with or without accommodation.
Vacancies in Turkey