Conversational AI Designer (MENA) (for MindBehind)
Insider
- İstanbul
- Sürekli
- Tam zamanlı
- Handling all chatbot assistant processes from integration to live with the responsible Customer Success Manager/Account Lead
- Preparation of the assistant's map on MindBehind based on the designed experience and scenarios
- Conducting AI tests
- Preparation of reports as agreed with the brand within the Account Lead information
- Involvement in chatbot development and tracking processes
- Conducting AI-Based Chatbot Data studies
- Keeping brand documents and flow documents up to date
- Completion of tasks assigned in Jira by managers within the specified time frame
- a bachelor's degree
- native Arabic speaker with an advanced level of English skills
- have 1+ year of experience
- have a data-savvy mindset to be a part of our AI-based chatbot product (MindBehind)
- ability to analyze and interpret chatbot data to run retrospectives and evaluations to continually assess and identify areas for improvement
- have solid oral and written communication abilities, with positive and energetic presentation skills and exquisite listening skills. Alas, we've got clients all over the world!
- to juggle multiple tasks at the same time with superior project and time management skills. And a keen eye for detail!
- cherish one of our core ethos: care. You'll need to care for our clients and make sure they feel at home with our products and our assistance
- go-getter and self-starter attitude with a track record in taking initiative and owning end-to-end deliverables in a fast-paced environment
- have the ability and flexibility to work in a fast-paced startup environment
- background in copywriting would be a huge plus.
- having a solid understanding of chatbots is not necessary but would definitely be a plus!
- A chance to work in an international, diverse, and inclusive environment
- To be a part of an industry that's shaping the future of customer experiences
- Opportunity to be a part of different side projects depending on your interests
- Access to many hard and soft skill training to help you improve and challenge yourself
- Free access to exclusive platforms such as LinkedIn Learning, Blinkist, Masterclass, and Neoskola
- Inclusive Private Health Insurance
- Food allowance to cover all the yummy food expenses monthly
- Transportation allowance for our hybrid work model
- No Dress Code!