Sales Executive-Corporate

• Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
• Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
• Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
• Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
• Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
• Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

• Competitive Salary
• Health Insurance or Private Pension after 6 months of service
• Carpark subscription on team member rate
• Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
• 50% discount on personal food & beverage consumption in the hotels.
• Social aid package
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
• 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University

• Authorization to make decisions within the framework of the task area described
• Authorization to sign within the framework of the task area
• Carry out sales negotiations within the framework of agreement with the Team Leader
• Co-responsibility for smooth and rational work sequences in the sales department and cooperation with the other departments in the hotel, in particular Reservations and the Banqueting Department
• Involvement in the hotel’s sales activities plan
• Coordination of the hotel’s sales activities with the aim of optimal room occupancy and high accommodation and F&B sales and other revenues
• Development, design and calculation of attractive offers for individual customers, travel agents and companies
• Planning, organization of written, telephone and personal contacts with customers and supervision of these contacts
• Managing contacts with regular customers, key contacts
• Ensuring permanent observation of the market and competitors; monitoring the sales results
• Organize comprehensive information to existing and potential customers as regards the product range offered by the hotel, with the aid of the relevant sales resources and sales channels
• Processing customer correspondence
• Preparation of company contracts for the hotel in accordance with current business and price conditions by agreement with the territorial sales manager responsible
• Telephone marketing
• Monitoring the offers, options and cancellations for repeat bookings for groups, conventions, and seminars in close cooperation with the territorial sales managers and the Group Coordinator
• Carry out mailings, FAM trips, invitations by consultation with the Sales Representative
• Development and updating of the customer index file and its follow up
• Implement sales promotion actions in-house, locally and regionally
• In-house promotions and tours of the hotel
• Book events in Fidelio Sales & Catering after sending out an offer through the relevant territorial sales managers
• Responsible for laying outs and stocks of all promotional materials (brochures, flyers, sales pamphlets, banqueting pamphlets, etc.)
• Take part in Communication Meetings on a regular basis.
• Approach her/his Team Leaders in confidence if any problems arise.
• Always cooperate with fellow Team Members and Team Leaders in the department.
• Is obliged to take part in internal training courses and to implement what has been learnt in daily practice.
• Participation in meetings and training courses
• Optimal communication and cooperation with all other departments, in particular Front Desk, C & E, Accounting
• Maintain tidiness in the building and clothing in the department.
• Undertake regular inspections in the reception and hall area to ensure that the installations and equipment are in a clean, perfect condition, well maintained and replaced / renewed as required.

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

• Comply with all Hilton International company policies.
• Comply with all systems and procedures as laid down by the DO, GM and Hilton International.
• Act in accordance with fire, health and safety regulations and follow the correct procedures when required
• The management reserves the right to change/extend this statement if necessary at any point of time during her/his employment.
• The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.

Hilton