Customer Solution Engineer – Major Projects / Modernization

İstanbul
Kontrat
Tam zamanlı

1 ay önce

As the world's cities grow more complex, moving easily and safely becomes even more important. At KONE, we work together to make cities better places to live. Creating urban flow requires talent and ambition. Put yourself in the driver's seat. Your career is a journey, and how you travel makes a difference.It’s time to make a move. Join our flow.We are looking for a Modernization Engineer to be part of our Customer Solution Engineering Department which will be based in the KONE Head Office in Istanbul and reporting to the Customer solution Manager - Modernization based in Dubai.This role is responsible for identifying the best KONE products to meet customer needs in non-standard and modernization cases. It involves selecting the right product platform, collaborating with the Supply Line and other teams to ensure accurate costing for materials and services, and managing product lead times. Additionally, the role will create product specifications and coordinate between corporate, local sourcing, and Front Lines to deliver optimal solutions.This is a great opportunity to join a team of professionals. If you feel you have what it takes for this role, then apply for this opportunity!Key Responsibilities:

Participates in product and new service release information-sharing sessions
Provides technical training to Sales, Installation, and Maintenance as per Front Line needs
Offers input to the product offering management about customization, standardization, and interface requirements for the portfolio
Contributes to the Customer Solutions Engineering virtual and local network
Contributes and utilizes the Customer Solutions Engineering case library
Handles engineering on Modernization (MOD) including component upgrades (small VB repairs), full replacement (FRB) or existing building lifts (EBULI)
Defines local technical content in sales configuration tools
Is the primary front-line technical contact person for the Supply Line
Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example, transportation routes, special shafts, and building automation systems

What We're Looking For:

Minimum Bachelor's degree in preferably Mechanical or Electrical Engineering or several years of working experience in elevator business
Advanced level of English both written and verbal
Understanding of different building types and customer segments
Understanding of new construction and building modernization processes in the industry
Knowledge of KONE product-related norms and standards is a plus
Good knowledge of environmental and sustainability requirements and norms
Good at AutoCAD, and MS Office applications; BIM skill is a plus
Good understanding of local norms and regulations
Excellent virtual collaboration skills with understanding and translating customer needs into the KONE product offering

Why Join Us?At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on www.kone.com/careersTo help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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