Learning Associate
- İstanbul
- Kontrat
- Tam zamanlı
- Willing to work flexible schedules / shifts
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation and coaching to the AMET standard
- Ensure training records are kept up to date through the console
- Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve NH learning experience
- Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
- All tests/ audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support AMET level projects with feedback and improvements
Vacancies in Turkey