Client Advisor - Amiri Istanbul

Soho Group

İstanbul Anadolu Yakası
Sürekli
Tam zamanlı

17 gün önce

Soho Group - Client Advisor - Amiri Istanbul Job DescriptionSHAPE THE FUTURE WITH USSOHO drives the success of AMIRI and AMIRI that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At AMIRI is a luxury fashion house celebrated for its bold artistic vision and exceptional craftsmanship. The brand embodies the spirit of contemporary streetwear, seamlessly blending high fashion with Los Angeles' countercultural influences. Driven by passion, innovation, and a commitment to diversity, each piece reflects a dedication to quality and artistry, ensuring that every garment is a unique expression of style.THE TEAMThe Sales Associate works to achieve store sales goals by setting the standard of the Amiri experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.POSITION RESPONSIBILITIES

Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading Amiri’s initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with the leadership team, analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the Amiri business model through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goal

Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture

Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
Support other areas of the business, including Sales and Cashier, as needed

CULTURE OF VALUE AND WORKING ENVIRONMENTWe firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.

Work envıronment Young and Dynamic work environment, with a wide space for professional growth
Location On-Site
Salary and Benefits SOHO ME offers a competitive package in line with the industry competitors high average with incentive bonus

BE A PART OF OUR STORYAt SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team! Required Skills and ExpertisePREFERRED QUALIFICATIONSTo be successful for this role, you need to have:

Preferred 1+ years prior work experience in a client-centric, sales environment
Ability to stand and move for an entire shift
Passion for customer service and delivering exceptional experiences
High energy, upbeat and enthusiastic with the ability to integrate fun and work
Self-motivated with a desire to achieve results and excel individually, and as a team
Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

Success attributes:

Professionalism: Maintains a high level of professionalism and demonstrates integrity and respect.
Adaptability: Able to adapt to the changing needs of the business and respond to challenges with a positive attitude.
Proactiveness: Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.

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