Credit Control Manager
- İstanbul
- Kontrat
- Tam zamanlı
- Manage overdue receivables by contacting policyholders and overseeing customer accounts.
- Ensure timely payments, accurate allocation, and resolve billing disputes with brokers and placement teams.
- Respond to customer inquiries professionally and maintain proactive communication with clients, carriers, and legal teams.
- Prepare monthly payables/receivables aging reports, quarterly overdue receivables, and bad debt provision reports.
- Perform daily collections, policy closing processes, and reconcile monthly premiums, commissions, and bank statements.
- Monitor client payments, follow up on unpaid fees, and ensure accurate data in the broking system.
- Support the Financial Controller in internal reporting, regulatory management, and financial communications.
- Provide regular updates and KPI analysis to the Financial Controller, assist with treasury management and cash flow forecasting.
- Lead and train the Credit Control team, ensuring adherence to procedures and best practices.
- 8-10 years of industry experience (preferably in insurance or brokerage, or related fields such as administration, controlling, finance, or collections).
- Excellent proficiency in both English and Turkish
- Administrative/controlling mindset with market and process understanding.
- Strong negotiation skills with carriers, reinsurers, clients, and colleagues.
- Proactive problem-solving and end-to-end process knowledge in insurance.
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Self-motivated, able to work independently with keen attention to detail.
- Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
- Stage 1: Online application and recruiter review
- Stage 2: Interview with hiring manager and team
- Stage 3: Offer and onboarding
Vacancies in Turkey