CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.For best results, use Google Chrome to view this page.Meaningful Work From Day OneResponsible for supporting B-F Türkiye Customer Service and Logistics in all topics related to sales order management and logistics processes.In the Customer Service area, you will provide administrative support in managing daily sales orders, including collaboration with Customers, the Commercial team, and Logistics providers.By supporting Supply Chain Operations, you will manage inbound deliveries for all Brown-Forman brands imported to Türkiye, plan local rework, strip stamping, and the import process, as well as monitor logistics KPIs and service levels.This is an office/hybrid role, with 4 days a week spent in the office.What You Can ExpectCustomer Service Support and Sales Order ManagementCustomer Service SupportProvide administrative assistance in the daily management of sales orders, invoices, e-waybills, and credit notesCollaborate with Customers, Commercial teams, and Logistics service providers to ensure smooth and timely order fulfillmentSupport the resolution of issues related to order processing, documentation, and shipment trackingSupply Chain and Logistics OperationsOversee inbound deliveries of all Brown-Forman brands imported into TürkiyeCoordinate local rework activities, including strip stamping and compliance with local regulationsManage import processes in close collaboration with internal and external stakeholdersClose collaboration with Supply & Demand Planner to ensure on-time stock replenishmentCollaborate with the custom broker (inbound deliveries to bonded warehouse; import process)Daily cooperation with suppliers and logistics service providersPrepare and share inventory reports, including slow-moving and inventory obsolescence reportsSupply Chain OptimisationMonitor and report on key logistics KPIs to ensure service level targets are met and continuously improvedIdentify operational issues/bottlenecks and initiate the timely implementation and execution of countermeasuresBuild a trustful working relationship with subcontracted logistics service providersGuide and support annual and ad-hoc inventory count proceduresWhat You Bring to the TableFluent in Turkish and EnglishBachelor’s Degree with 3 -5 years of supply chain, logistics, or customer service experienceExperience with ERP system - SAP preferredIT literate - MS Office & Google applicationsDemonstrated analytical skills and solution-focused in solving problemsCommunication skills (influencing, listening, presentations, written)Strong interpersonal skills; able to develop and maintain effective working relationships with all levels of internal and external contacts and with diverse cultures.Collaborative team playerAdaptable, flexible, and resilientWhat Makes You UniquePrior Experience in wine and spirits or luxury FMCG industriesWho We AreWe believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.What We OfferTotal Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.#li #jackdanielsRequisition Type: EmployeeManagement Level: ProfessionalGlobal Job Level: P5Number of Openings Available: 1
