Job Description:Role Overview:Huntsman has an exciting opportunity for a positive & energetic Supply Chain Sr. Specialist / Specialist with the passion to serve & meet customers’ needs following business and supply chain rules. You will take full accountability for customer orders and deliveries and related processes. You join our highly committed team in Istanbul for our Polyurethanes division.Reporting to the Supply Chain Manager ME, you will be responsible for managing multiple accounts in the Middle East region for the entire process: from order to delivery. You will oversee taking the order, arranging delivery, processing invoices and after-care. This is a great opportunity to expand your customer service skills in a challenging and rewarding environment.Do you think you’re the right fit for this opportunity? Apply today!Role Responsibilities:As a Supply Chain Sr. Specialist / Specialist, you will be responsible for:Maintaining company standards regarding safety and compliance whilst promoting Huntsman’s corporate principals and company values in all aspects of your work.Assuring accurate order to cash process and master data in SAP and related systems with responsibility from receipt of order to final delivery to the customer. This may also involve proactively soliciting or monitoring orders from customers based on order patterns, knowledge of customer requirements or guidance from sales organization.Dailing contact with Middle East customers and be the link between customers, sales force, technical support, credit control, supply chain, logistic service provider where relevant and other O2C related departments.Maintaining excellent relationships with Customers and internal and external stakeholders by providing relevant process and business information and by proactively following up the orders and deliveriesPro-actively detecting, preventing and resolving issues related to orders and deliveries to ensure OTIF, right first-time execution and KPI targets are met. Using the appropriate business tools to monitor orders and related exception handlingsContributing to the most efficient order to cash handling by promoting Huntsman customer web portal for order entry and documentation retrieval.Delivering products and service in line with customer, business and supply chain requirements whilst following lowest cost principle and agreed service as per the business service level and segmentation rulesBeing a key partner in the allocation process by following the business, supply chain and legal rules regarding orders and communication to the customers and logistic service providersManaging operational accruals and settlement process for rebates and commissions.Logging and following up of complaints and complaints closure with customers.Backing up for other CSRs and/or Team LeadersBeing interested and become knowledgeable on our production, products, markets and customers.Experience and Competencies:What we are looking for:Degree or qualification in International Economics, Marketing, Finance, Logistics, or equivalent professional experienceExcellent communication and influencing skills, with the ability to build strong working relationships with both customers and colleaguesStrong attention to detail, problem-solving abilities, and a service-oriented mindset with a global perspectiveFlexible team player with a proactive, positive attitude; able to work independently and manage own workload effectivelyResilient under pressure, capable of multitasking and handling a varied workload and potential customer issuesEager to learn, open to change, and adaptable in a dynamic environmentFluent in English and Turkish; any additional language is considered a plusCultural awareness of the regions covered, including the Middle East, Turkey, and Central AsiaWhat next?If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.About Us:At Huntsman, we pride ourselves on being a people-oriented organization.Our family-like atmosphere is cultivated by our diverse groups of team members around the world.We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.Additional Locations:
