
Senior IT Specialist
- İstanbul
- Sürekli
- Tam zamanlı
- Establish, manage, and maintain the IT infrastructure of the Türkiye Office
- Manage the company's system and network infrastructure, ensure security, and maintain operational continuity
- Provide user support (Helpdesk) to resolve employees' software, hardware, and system issues
- Work in coordination with global IT teams to integrate with international systems
- Identify internal hardware and software needs and manage procurement processes
- Ensure compliance with IT policies and security protocols
- Organize user training sessions to increase IT awareness
- Perform data backup and implement cybersecurity measures
- Monitor and support ERP, CRM, and other business software systems
- Responsible for consolidation report and any other IT related communication to the global head-quarter
- Bachelor's degree in Computer Engineering, Software Engineering, Information Technology, or related fields
- Minimum of 5 years of experience in IT (preferably in retail or FMCG industries)
- Knowledge in system and network management, server setups, hardware and software integration
- Proficiency in Active Directory, Office 365, VPN, Firewalls
- Experience in network security and cybersecurity
- Basic software and database management knowledge
- Knowledge of cloud systems (AWS, Azure, etc.)
- Experience working with ERP and CRM systems
- ITIL or similar certification
- Advanced or fluent English level (prefered to have a high score in Proficient English Tests like TOEIC, TOEFL)