CRM MANAGER

İstanbul Anadolu Yakası
Sürekli
Tam zamanlı

2 gün önce

Genel NiteliklerTORCH Consultancy values excellence in search from entry to executive level, training, as well as consultancy for firms. Our founder has more than 30 years of experience in various sectors. We use our expertise in understanding our clients' needs and helping them find talented leaders to lead their organizations. We specialize in identifying and sourcing talented executives primarily for marketing, sales, finance, risk, IT, audit, accounting and management verticals.Our Services:

Training
Organization
Recruitment
Consultancy
Human Resources

POSITION : CRM MANAGERTHE FIRM is a leading provider of innovative e-commerce solutions, empowering businesses to thrive in the digital world. With a focus on cutting-edge technology, customer-centric strategies, and scalable platforms, THE FIRM has established itself as a trusted partner for thousands of businesses seeking to maximize their online potential. The mission is to drive digital transformation, enabling clients to achieve sustainable growth and success in a rapidly evolving marketplace.The FIRM has built a solid foundation for data mining and is seeking a CRM MANAGER for this organization.Key responsibilities

Support digital project analysis, testing, and implementation of digital platforms, dealer automation systems, and internal portals; manage ERP integration projects; coordinate with vendors when necessary
Analyze current business workflows, document requirements, develop process improvement proposals, and ensure alignment with sales and marketing teams
Create functional/technical documentation, interpret business needs into technical requirements, and organize project meetings and follow-ups
Prepare regular and ad-hoc reports using Excel, Hot Spot, etc.; analyze sales, stock, dealer, and campaign data; perform data cleaning and validation
Prepare and execute test scenarios, collect user feedback, support system improvements, and create user guides and training materials

Required Qualifications

Bachelor's degree in Engineering, Business Administration, Management Information Systems, or a related field
Minimum 7 years of experience in business analysis & digital project management
Excellent command of written and spoken English
Native-level proficiency in Turkish
Advance knowledge of MS Office applications and data analysis & reporting (Excel, Hot Spot)
Strong analytical and problem solving & negotiation skills, communication skills and high sense of responsibility
Collaborative team player with strong time management skills
Strong written and verbal communication skills
High level of energy and self-motivation to manage complex multinational tasks
Resides in İstanbul Anatolian side is preferred

Önemli Not1: Veri tabanımızda sürekli bulunmak ve iş fırsatlarından yararlanabilmek için CV'lerinizi lütfen www.torchconsultancy.com adresinden veri tabanımıza kayıt etmeyi unutmayınız.Önemli Not2: LinkedIn üzerinden elektronik olarak ileteceğiniz kişisel bilgileriniz, 6698 sayılı Kişisel Verilerin Korunması Kanunu ve ilgili mevzuat çerçevesinde, Torch Consultancy tarafından yalnızca şirketimizden talep ettiğiniz hizmetlerin sunulabilmesi ve bu hizmetlerin sürekliliğinin sağlanması amaçlarıyla saklanabilecek, işlenebilecek ve verilen servisin gerektirdiği hallerde yurtiçinde ve yurtdışında yerleşik 3. kişilerle paylaşılabilecek olup, kişisel verileriniz hiçbir şekilde hukuka ve dürüstlük kuralına aykırı şekilde başkaları ile paylaşılmayacak ve işleme sebebi dışında başka amaçlarla kullanılmayacaktır. Kişisel verileriniz yalnızca işleme amacının gerekli kıldığı süre boyunca saklanacak olup talebiniz üzerine silinecek veya imha edilecektir. Detaylı bilgiye https://www.torchconsultancy.com/sp/kisisel-verilerin-islenmesi linkinden ulaşabilirsiniz. Bu işe başvurarak, özgeçmişinizin veritabanımızda yer almasını kabul etmiş olduğunuzu bildirmek isteriz.

Torch Consultancy

Başvur