Localization Project Director (Language Services)

İstanbul
Kontrat
Tam zamanlı

18 gün önce

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media – both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.The Role:Transcreation Project Director will support the CEMEA Business Director (BD) and Language Lead on a prestigious technology client for the EMEA region, playing an active role in running the team operations, and supporting the team in the execution of world-class marketing communications. This is an amazing opportunity to oversee and collaborate with a network of up to 200 freelance linguists. As a key point-of-contact for client stakeholders, the AD plays an important role in the project delivery while ensuring Hogarth and linguist teams perform to the highest quality standards.As part of a dynamic team, the role is very operational and will also require someone who has demonstrable experience working under pressure. Strong problem-solving skills and a keen eye for detail are critical factors for success in the role.Key success factors:

Proven leadership skills, keeping a diverse team engaged and motivated
Immaculate organization skills enabling a smooth project delivery
Understanding of Localisation and Transcreation processes
Be a great communicator and to build trusting relationships with both internal and client stakeholders

Key Responsibilities:

Project Delivery

Oversee the Language Validation project delivery for the CEMEA region
Possess a strong understanding of and consistently deliver against all contractual obligations, commercial arrangements, KPIs and SLAs with the client
Understanding of project workflows and processes
Build close relationship of trust with key stakeholders
Operational planning and reviews
Plan availability and booking of freelance talents to guarantee optimal resourcing for the client's projects
Resource Management

Lead a team of several Transcreation and Project managers
Together with the Language Lead, oversee and manage a network of up to 200 linguists
Assist in recruiting and staffing
Plan and review team workload on an ongoing basis
Work with senior management to ensure teams are engaged and motivated to perform
Conduct and manage performance appraisals
Assist with one-to-one management / mentoring
Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
Plan and coordinate training/onboarding for incoming and existing teams
Able to create and maintain strong relationships with freelance talent
Flag freelance staff changes and recruitment requirements to Language Lead and Business Director
Point of escalation for Hogarth internal teams
Stakeholder Management

Build trusting relationship with all stakeholders, be it with clients or Hogarth internal departments
Keep client and internal stakeholders always informed about the status of the project
Keep track of project movements and scope movements
Create and own hindsight sessions with the client
Support Senior Management with finance management and business growth

Contribute to budgeting and forecasting process
Reporting: Responsible for actuals' collection and correct data tracking
Monitor budget utilisation across teams and flag issues
Manage resourcing across teams by monitoring utilisation and productivity

Requirements:

8-10 years of client services experience with a solid account or Transcreation management background
Deep understanding of Language and localization processes
Experience in budgeting and forecasting
Experience working in a fast-paced environment whilst keeping an keen eye for detail
Focus on continuous improvements, delivering excellent quality and high levels of customer service
Agency experience managing international clients in multiple markets with multiple stakeholders
Experience of running an account team including resource planning
Prior people management experience
Negotiation skills
Problem solver
Good networking skills
High level of organisation and attention to detail
Strong English speaking and writing skills are essential
Knowledge of a second language ideal

#LI-YU1 #LI-HybridOur Hogarth Values:Hands onNo egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project–big or small, gets our full energy because we believe in doing things right. Every single time. It’s how we deliver real results without cutting corners.HonestyWe are real and authentic - with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.Heart & SoulWe bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” --because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.Happy FamilyCreating a space where everyone feels valued–even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.HungryCuriosity keeps us hungry. We question, experiment, and always seek out what’s next. We never settle, and we never stop learning.Inclusion and ImpactWPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.Please contact if you need the job advert or form in another format.DataWe rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.When you click the “Submit Application” button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it’s a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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