Reservation & Revenue Manager - Soho House Istanbul
- İstanbul
- Sürekli
- Tam zamanlı
- Instructional and motivational skills
- Excellent verbal and written communication skills
- Accurate and structured way of working
- Flexibility and good comprehension skills
- The attention to details and quality
- Organizational skills
- Friendly nature
- Professional education in the hospitality industry
- Minimum 5 years of working experience in a similar role
- Good command of Microsoft Office
- Advanced proficiency in both written and spoken English
- Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
- Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
- Play an active role in the strategic plan, marketing plan and budgeting processes
- Ensures accurate and timely preparation of analytical reports
- Deliver to our guests a total passion and commitment to excellence
- Take full responsibility with general enquiries, reservations, correspondence and updating guests history
- Take responsibility for ensuring room-type overbookings are sorted in good time
- Responsible for training all Reception staff on Reservation
- Maintain comprehensive knowledge of all reservation systems to optimize average room rate and occupancy
- Demonstrate full understanding and efficient operation of telephone and paging systems.